Many factors can cause water damage. These can be floods and other natural disasters, damaged pipes, appliance leaks and a lot more. Regardless, the water problems should be solved by experts. This is because unless adequately handled, most damages can cause serious health conditions. The professionalists have the needed levels of certification and the right tools to resolve any flood damages you might experience. Using our emergency services, this will happen on the same day!
Our team of local experts will arrive at your address within an hour
You can receive a free booking and free quotes
Competitive prices for all of our services
More areas we cover
How does it happen?
It’s not realistic to expect to be able to tell when you will end up needing water restoration assistance. In such cases, speed is crucial to keep yourself away from further damages.
Determining the damage’s size and type
As soon as you get in touch with us, our specialists will help with evaluating the size of the problem and what might have caused it. This is the primer step, as we must know of the root cause to be able to offer accurate water damage restoration.

Same-day restoration
After the first contact, our team will reach your place in Alexandra Hills within an hour. Thanks to our specialized technology we can guarantee the job is done efficiently, on the same day, resulting in full water removal.

Post-Monitoring the Outcome
When the drying-up is visible, you should not have further problems. Even so, to ensure that, our water removal experts will be carrying out post-checks of the outcome.

Sanitizing and disinfection
As you can see, things don’t end with eliminating the water that lead to the problem. Primer Flood Restoration care about your health. Due to this reason after removing the water, we always use extra tactics to decrease the level of your exposure to diseases. As a result, your house will remain clean and safe. These ways could include odour removal, steam cleaning and sanitizing.

Final Assessment
At the end, our experts will thoroughly re-check the condition which will make sure there will be no following issues and will guarantee your satisfaction. You only need to reach out to us and we will be on our way!

Classification of the Water Damages
Your home can experience a variety of water damages triggered by natural disasters or flooding. There are three primary divisions. It is important to know that all of them can be threatening in a different way. This is why you must get the right flooding restoration service according to the nature of the problem.
Black Water
Black water is the most dangerous type. Black water damages can have a negative impact on your health and wellbeing.
Black water can be a consequence of seawater, rising floods, and groundwater, and this is why it needs special attention.
After the dry-up is done, our specialists will make the mandatory emergency disinfecting and sanitizing to protect your health. Primer Flood Restoration can handle it!

Grey Water
Grey water includes water from a number of utilizations, such as pumps, toilets, washing machines and others.
Substances like soap, grease, food, bleach, dead skin cells that it contains could easily let harmful bacteria be transferred through contaminated hands or direct contact with skin. Long time and higher temperatures can push gray water to get progressively intoxicated. We can help you eliminate it.

Clear Water
Clear water derives from sources like broken water supply lines, overflowing sinks, toilet tank leaks, or rain and melting ice. The main difference between the three types of water is that the clear water has not been used yet – you can even drink it. It is worth saying that failure to find a treatment, time passing and higher temperature, can easily transform it into one of the most harmful categories from above. To guarantee your home remains protected, our professionals will take the steps needed.

Commercial and Residential properties
Residential Water Restoration Services on the Same Day
for homeowners
Your home is your safe place, and must be like that no matter what. Our professionals deliver solutions if you need to eliminate mould, save your carpets and furniture ruined by any water damages.
Having a professional to help you clean and refresh your house is essential. We can stand next to you through each step of the process, until you are entirely happy with the result.
In emergency situations, we are ready to act within the same day in Alexandra Hills.
Commercial Water Restoration Services on the Same Day
for businesses
Our professionals understand that broken pipes, leaks, storms and floods could have a negative impact over your business activity. This is why we are here for you. With our help, you will be able.
Our local team of professionals will minimize the disruptions to your business. They will do anything to make sure your business and employees will carry on working as regular. You can use our emergency services on the same-day in Alexandra Hills and our professionals will get to your building within one hour.
When it comes to your business, we got you covered.
FAQs
How much does it cost to get a same-day flood restoration?
Every case is unique. This is why our rates can be different. Regardless, our prices are absolutely affordable, because at Premier Flood Restoration we believe that everyone should have access to our restoration services.
How long will it take for a technician to arrive?
In case of an emergency, you can use our same-day restoration services. After you call us, a team will come to your location within one hour.
Is it required to keep the furniture away from the damaged area?
Yes, you should move it away from the affected area in order to avoid further destruction and to limit the chance of mould growing.
Is the service available on weekends and holidays?
Yes, this is correct. We are there for you 24/7, so we have got you covered at any time.
Do you offer carpet mould cleaning?
Yes, our specialists use special products that will keep the mould away. After the drying out , we apply specific detergents this will minimize any chance of further mould growth and disinfect the carpet.
Take advantage of Our Same-Day Emergency Flood and Water Restoration in Alexandra Hills
All it takes is a call!